Question 1

Hours of Operation

Accepted Answer

Online
24/7

In-Store
Mon - Thu: 10am - 7pm
Friday: 10am - 6pm
Sat & Sun : Closed

Holiday hours may vary

Question 2

Do I need a prescription

Accepted Answer

Yes.  For certain products a prescription is required from a licensed Veterinarian registered in Canada

Question 3

Is VetScript.ca a licensed pharmacy

Accepted Answer

VetScript.ca (VetScript.ca)is a division of Regency Pharmacy which is a licensed pharmacy by the Ontario College of Pharmacists, Accreditation number 310233

Question 4

Do you charge a dispensing fee

Accepted Answer

Yes, a $9.99 dispensing fee is charged on all prescription items.  There is no dispensing fee on non prescription products.

Question 5

Do you carry the same medications as my vet?

Accepted Answer

Yes we do!

Question 6

Do you dispense compounded medications?

Accepted Answer

Yes we do!

Question 7

I can't find the product I'm looking for

Accepted Answer

Please call us, email us or fill out our contact us form and we will be happy to locate the product you are looking for.

VetScript Help Center

Frequently asked questions