Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy ("Policy").

This Policy describes the types of information we may collect from you or that you may provide ("Personal Information") on the vetscript.ca website ("Website"), "Vetscript" mobile application ("Mobile Application"), and any of their related products and services (collectively, "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it. This Policy is a legally binding agreement between you ("User", "you" or "your") and 1000801194 Ontario Inc (doing business as "Regency Pharmacy", "we", "us" or "our"). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may

not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.

Collection of Personal Information

You can access and use the Services without telling us who you are or revealing any identifiable information. If you wish to use some features offered on the Services, you may be asked to provide certain Personal Information such as your name and email address.

We receive and store any information you knowingly provide to us when creating an account or filling forms on the Services. This may include:

- Account details (username, ID, password)

- Contact information (email, phone number)

- Basic personal information (name, country of residence)

You can choose not to provide Personal Information, but doing so may limit your ability to use certain features.

Use and Processing of Collected Information

We may act as both a data controller and data processor depending on the situation.

We collect Personal Information to provide and maintain our Services. This information may be used to:

- Create and manage user accounts

- Send administrative information

- Send product and service updates

- Respond to inquiries and provide support

- Operate the Services

Your Personal Information may be processed based on your consent, a legal obligation, public interest, or our legitimate interest.

Managing Information

You are able to delete certain Personal Information from your account settings. We may maintain copies of unrevised

information as necessary to meet legal and contractual obligations.

Disclosure of Information

We may share non-personally identifiable information with contracted service providers who assist us in operating

the Services. These providers are only permitted to use your information as needed to perform their functions and are not authorized to use it for

their own purposes.

Retention of Information

We retain Personal Information as long as your account remains active or as required to comply with laws, fulfill

orders, enforce policies, or resolve disputes. Aggregated, non-identifying data may be retained longer.

Data Analytics

We may use third‑party analytics tools to collect statistical usage data. These tools do not collect personally identifiable

information or associate reports with individual users.

Privacy of Children

We do not knowingly collect Personal Information from children under 13. If you believe a child has submitted Personal

Information, please contact us so we may delete it.

Do Not Track Signals

Some browsers support Do Not Track signals. Our Services do not track users across third‑party websites, but other sites

may track your browsing activity when interacting with their content.

Email Marketing

You may voluntarily subscribe to our newsletters. We protect your email address and comply with the CAN‑SPAM Act. You may unsubscribe at any time, although essential transactional emails will still be sent.

Links to Other Resources

Our Services may contain links to external sites not controlled by us. We encourage users to review the privacy

policies of every external site they visit.

Information Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method

of data transmission is entirely secure, and you acknowledge inherent risks of internet communication.

Data Breach

If we become aware of a breach, we may take appropriate actions including investigation, reporting, and notifying affected

individuals and authorities as required.

Changes and Amendments

We may update this Policy at any time. Continued use of the Services after any changes constitutes acceptance of

the revised Policy.

Acceptance of This Policy

By accessing the Services and submitting information, you agree to be bound by this Policy.

Contacting Us

If you have questions or concerns regarding this Policy, please contact us at:

https://vetscript.ca

We will work to resolve your concerns promptly and in accordance with applicable laws.

Last updated: November 18, 2025